Hi.

I'm Ana.

TL;DR

Service designer living in Lisbon ツ

8+ years designing human-centered services, products and businesses.
I began my career by joining the team at Guestcentric as a Product Designer. This experience showed me firsthand how new technologies and design are shaking up the hotel industry. Later on, I transitioned into the role of Digital Art Director at Havas Group. This opportunity allowed me to further develop my skills in communication and advertisement writing.
In 2019, I moved to Stockholm to join Nortal’s consultant team. Since then have been helping companies to integrate business requirements with user needs to design relevant innovative solutions, having worked at Fabernovel and, now, Accenture Song (former FJORD). I truly believe these mixed experiences, both culturally and in terms of roles, made me a better thinker.
Throughout my career I’ve worked in a range of different industry areas including health tech, mobility, tourism, financial services, fintech, communication... Here are some of the brands I've had the opportunity to collaborate with: Volvo On Demand, Klarna, Meo, maat, Via Verde, Novartis, Pfizer, Sonae, Unicre, Orange and DHM Hotels.

Projects

proudly

contributed to